FAQ

Here you can find any possible answers to your questions
How do I change my default RDP Remote Desktop Port?
  1. Start Registry Editor (if running windows 7 or windows 10, just click start and type regedit. It should appear above under programs.
  2. Navigate down the registry tree to : HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp\
  3. Right click on PortNumber and click Modify, and then select Decimal.
  4. Enter the new port number and then click OK.
  5. Quit the Registry Editor and Restart the computer.
How can i reduce the size of my Outlook Data file
Reduce the size of an outlook data file, either PST or OST (Offline Data File used with Exchange or IMAP services)
Before you following this procedure, its a good idea to delete any old messages and empty your Deleted items.
  1. Open the Folder List view. At the bottom of the Navigation Pane, click the Folder List icon or press CTRL+6.
  2. Click the File tab.
  3. Click Account Settings, and then click Account Settings.
  4. On the Data Files tab, click the data file that you want to compact, and then click Settings.
  5. Click the Advanced tab > Outlook Data File Settings.
  6. In the Outlook Data File Settings dialog, click Compact Now and then click OK .The system will now compress your outlook file.
A PDF is stuck in the spooler and I cannot find the spooler to clear it.

You need to stop the print spooler first, then delete the file which is stick, then restart the spooler. You can use this method if you are unable to delete a print job which is sitting in the print queue.

So..

Click start and type services.msc – Best Match should be Services (Desktop App) on Windows 10, on Windows 7/8 It should appear under Programs.

Click on this program, to bring up the services application.

You will see a long list of programs, Find “Print Spooler” in the list (the list is alphabetical)

Click the black square to stop the spooler

While spooler is stopped, goto the following location in windows explorer. > C:\Windows\system32\spool\printers  (you may need to give permission to get there)

Delete all the files you see, the folder should be empty.

Once the folder is empty, Restart the spooler.

That’s should be it.

I get the following error on my chrome browser – We have detected that you do not have Flash installed on your device
  1. Open Chrome, Then
  2. Top right, click More More and then Settings.
  3. Then scroll down and click Show advanced settings.
  4. Look for the Privacy Section and click Content settings.
  5. Look for the Flash Section and choose “Ask first before allowing sites to run Flash.” or “Allow sites to run flash”
I have a Toshiba Laptop with Windows 8, but my mouse pad has suddenly stopped working

Press and hold the FN key and then press Function Key F8 if that doesnt work, try the FN key with Function Key F5

Everytime I open a PDF it opens in Edge ! how do I change this?

OK first you need to make sure Adobe Acrobat Reader is installed, if it is, click your start icon and type defaults this will search the system. Look in the list for Set Default Programs and click this option. Once running you will see a list of Programs. Find Adobe Acrobat Reader in the light, highlight it and click the option on the Right -> Set this program as default.

Every time I run sage payroll, I try to enter payments but the software just closes automatically.

it sounds like the database is corrupt. Find the database utility provided by Sage, you can use the search or you should see it in the safe payroll program group. Use the Clear Locks option to clear any user down and then repair the data.

Help my laptop screen has turned on its side, I don’t know how it happened. How do I get it back to normal?

This is normally done by accident by pressing a combination of keys on you keypad.
Try the following : Hold down CTRL+ALT and press right arrow key.

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